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Last updated: August 2026

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CrackingChem respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you use the CrackingChem website, why we collect it and how we use it.

Who we are

CrackingChem is an online chemistry education service providing teaching, revision resources and tuition support for GCSE and A-Level Chemistry students.

Website: crackingchem.com

Contact: dave@crackingchem.com

For data protection purposes, CrackingChem is responsible for the personal information collected through this website.

Information we may collect

Depending on how you use the website, we may collect:

• your name;

• your email address;

• information you submit through website forms;

• information about your exam board or stage of study where you choose to provide it;

• basic technical and website usage information, such as pages visited, device type and browser information; and

• information contained in messages or enquiries you send to us.

We do not ask you to provide sensitive personal information through the website.

How we use your information

We may use your information to:

• provide access to free Chemistry resources;

• send information about CrackingChem resources, teaching, Sunday Lives and other relevant Chemistry support where you have agreed to receive emails;

• respond to questions or enquiries;

• improve the website and the resources we provide;

• understand how visitors use the website; and

• manage and operate CrackingChem.

Our lawful basis for using your information

Where you sign up to receive emails from CrackingChem, we rely on your consent.

Where you contact us with an enquiry, we may process your information because it is necessary to respond to your request and because we have a legitimate interest in communicating with people who contact CrackingChem.

Where cookies or similar technologies require consent, we will ask for this before using them.

You can withdraw your consent to marketing emails at any time by using the unsubscribe link in our emails.

Email communications

If you choose to join the CrackingChem mailing list, we may send you emails about:

• free Chemistry notes and question packs;

• Sunday Live teaching sessions;

• revision advice and exam tips;

• new CrackingChem resources; and

• relevant CrackingChem tuition or educational services.

You can unsubscribe at any time using the link provided in our emails.

Sharing your information

We do not sell your personal information.

We may use trusted companies to help us operate the website, manage forms, store information or send emails.

The CrackingChem website is hosted using Wix, which may process information on our behalf as part of providing website, form and related services.

Where other service providers process personal information for us, we expect them to handle it securely and only for the purposes for which it has been provided.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

If you unsubscribe from CrackingChem emails, we will stop using your email address for marketing. We may retain limited information where necessary to record that you have opted out.

Information relating to enquiries may be retained for a reasonable period where necessary for administration or record keeping.

Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• ask for a copy of the information we hold about you;

• ask us to correct inaccurate information;

• ask us to delete your information in certain circumstances;

• ask us to restrict how your information is used;

• object to certain uses of your information; and

• withdraw consent where we rely on consent.

To exercise any of these rights, contact:

dave@crackingchem.com

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Cookies

The CrackingChem website may use cookies and similar technologies to help the website function and to understand how it is used.

Where required, you will be given the option to accept or reject non-essential cookies.

Links to other websites

The CrackingChem website may contain links to third-party websites or services.

We are not responsible for the privacy practices of external websites, and you should review their own privacy information where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services or legal requirements.

The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how CrackingChem uses your personal information, please contact:

dave@crackingchem.com